Frequently asked questions to help you buy a voucher, a gift box or an item - LES CAVES DE TAILLEVENT
Are gift boxes sent immediately after purchase?
The LES CAVES DE TAILLEVENT gift boxes are sent immediately after purchase in digital format. You can choose and customize your gift box according to your preferences, with secure payment directly to the establishment LES CAVES DE TAILLEVENT.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift sets directly on our e-commerce website. LES CAVES DE TAILLEVENT also offers in-store purchases at their two Parisian locations, situated on rue du Faubourg Saint-Honoré and rue Victor Hugo. Our gift sets can be customized upon request for a tailored experience at LES CAVES DE TAILLEVENT.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift certificate delivered directly to the recipient without them seeing the amount. Simply check the 'Hide the amount' option when placing your order at Les Caves de Taillevent.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or opt for in-store pickup when finalizing your order at LES CAVES DE TAILLEVENT.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different people. Each box will be personalized according to your wishes and those of your loved ones, for a unique experience at Les Caves de Taillevent.
How do I create a group fund and invite people?
To create a group gift and invite friends and family to participate, select the dedicated option during your online purchase. You can then customize your gift box and invite participants via email or link sharing. Les Caves de Taillevent accompany you to offer a unique wine experience.
How can I choose the amount for a gift card?
You can freely choose the amount of your gift certificate from the options offered by Les Caves de Taillevent. Select the one that fits your budget and offer a unique wine experience to your loved ones, with Les Caves de Taillevent.
How can I log in to my account?
To access your Les Caves de Taillevent account, go to the login page and enter your email address and password. If you have forgotten your password, use the 'Forgot Password' option to reset it. You will then be able to manage your gift boxes and gift vouchers easily at Les Caves de Taillevent.
How can I empty my cart?
To empty your cart at Les Caves de Taillevent, click on the cart icon at the top right of the page, then on the 'Empty Cart' button.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can customize them to your liking at LES CAVES DE TAILLEVENT.
How do I remove a gift box from my cart?
To remove a gift box from your cart at Les Caves de Taillevent, click on the delete icon next to the item in question. You can also empty your entire cart using the dedicated option, directly on our Les Caves de Taillevent website.
How do I purchase or give a gift box?
To offer a LES CAVES DE TAILLEVENT gift box, select your box from our wide range of wines and spirits, customize it with a message, and complete your order online. The recipient can then book their tasting dates according to their preferences at LES CAVES DE TAILLEVENT.
Can we give a gift certificate and let the recipient choose the experience?
Yes, with our LES CAVES DE TAILLEVENT gift sets, the recipient can choose from over 1500 references of wines and spirits, from classic greats to more confidential crus, for a customized tasting experience at LES CAVES DE TAILLEVENT.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order are possible according to the conditions specified at the time of purchase at LES CAVES DE TAILLEVENT.
Is the gift box customer service reachable by email?
You can email us at [email protected] for any questions regarding your gift box. We commit to responding within 48 business hours, from our establishment Les Caves de Taillevent.
Is the gift box customer service reachable by phone?
The customer service of LES CAVES DE TAILLEVENT is reachable by phone from Monday to Friday, 9 AM to 6 PM. You can also contact them by email at [email protected].
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space on our website. Log in with the credentials received at the time of purchase to access this information at Les Caves de Taillevent.
Is there an online chat available for questions about gift boxes?
An online chat service is available on our website to answer your questions about gift boxes. The service hours are indicated on the contact page of Les Caves de Taillevent.
Is there a dedicated customer service for gift boxes?
LES CAVES DE TAILLEVENT offers personalized support for the use of your gift box. You can book your dates directly with the establishment and benefit from custom advice for an optimal experience.
Is there a dedicated FAQ for gift boxes?
This FAQ answers your questions about using your gift box at LES CAVES DE TAILLEVENT. You will find information about booking, validity, and the benefits of your gift box, as well as our unique collection of wines and spirits. LES CAVES DE TAILLEVENT.
Is spa access included in my gift box?
Access to the spa is not included in the LES CAVES DE TAILLEVENT gift boxes. To enjoy a complete experience, you can explore the wine tasting and selection options offered by the establishment LES CAVES DE TAILLEVENT.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a LES CAVES DE TAILLEVENT gift box has access to all the services offered by the establishment, including tasting and personalized advice among more than 1500 references of wines and spirits, according to the reservation conditions and availability of LES CAVES DE TAILLEVENT.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box or in the accompanying booklet. You can book your dates directly with the establishment Les Caves de Taillevent.
Is parking included in my gift box?
Parking is not included in the LES CAVES DE TAILLEVENT gift boxes.
Is breakfast included in my gift box?
Breakfast is not included in the LES CAVES DE TAILLEVENT gift boxes. The services included vary depending on the chosen box, so it is recommended to check the details when booking with LES CAVES DE TAILLEVENT.
Is special attention given to the recipient of a gift box?
Les Caves de Taillevent pays special attention to the recipients of gift boxes. You can book your tasting dates according to your preferences and fully enjoy our unique selection of wines and spirits. At Les Caves de Taillevent, we accompany you for a tailor-made oenological experience.
Is a welcome drink included in my gift box?
LES CAVES DE TAILLEVENT offers a unique selection of wines and spirits, but the presence of a welcome drink is not mentioned in the gift sets. You can fully enjoy the oenological experience offered by this Parisian establishment LES CAVES DE TAILLEVENT.
Should we bring towels to the Spa?
The towels are provided by the establishment Les Caves de Taillevent. For any further questions, you can consult the conditions of the selected establishment.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your preferences. Les Caves de Taillevent offer customization options to meet your specific needs, with a unique selection from over 1500 references of wines and spirits. Les Caves de Taillevent.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes and send them directly to your clients, either in digital or paper format. LES CAVES DE TAILLEVENT's gift boxes allow for customization upon request and immediate sending in digital format, for a simplified and flexible shopping experience, with a choice of over 1500 references of wines and spirits, from classic greats to the most confidential wines, with the advice of our sommeliers.
Do you offer preferential rates for bulk purchases?
Degressive rates are applied for large quantity purchases, with a customized quote based on the volume ordered at Les Caves de Taillevent.
Do you offer an advantageous and personalized solution for works councils (CSE)?
LES CAVES DE TAILLEVENT offers advantageous and personalized solutions for corporate committees, with preferential rates and customization options for gift boxes tailored to your needs, at LES CAVES DE TAILLEVENT.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, you can provide us with your order number as well as the new address. Changes are made according to the conditions of LES CAVES DE TAILLEVENT.
How can I leave a review for my gift box?
You can share your feedback about your experience online via your customer account. Les Caves de Taillevent values your input to improve their services and offer you an even more refined selection of wines and spirits.
How can I contact the store?
For any questions, you can reach us by phone at +33 (0)1 45 61 14 09 or by email at [email protected]. LES CAVES DE TAILLEVENT is located at 228 rue du Faubourg Saint-Honoré, 75008 Paris.
Is there a dress code for the gift box?
The dress code to enjoy your gift box at LES CAVES DE TAILLEVENT is smart casual. This way, you can fully appreciate your experience in this refined setting, typical of our establishment LES CAVES DE TAILLEVENT.
From what age can I get a treatment?
LES CAVES DE TAILLEVENT offers gift sets accessible to everyone, with no age restrictions. Therefore, you can give or use a gift set without any age limit at LES CAVES DE TAILLEVENT.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is required with LES CAVES DE TAILLEVENT. The recipient can choose their tasting dates according to the availability of the establishment LES CAVES DE TAILLEVENT.
How can one access the hotel from the airport?
Les Caves de Taillevent are located in the Champs-Élysées and Arc de Triomphe neighborhood, accessible by taxi, ride-sharing services, or public transportation from Parisian airports. The establishment is located at 228 rue du Faubourg Saint-Honoré, 75008 Paris, near the Miromesnil and Saint-Philippe du Roule metro stations. Les Caves de Taillevent.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility depends on the facilities at LES CAVES DE TAILLEVENT. The establishments are located in the Champs-Elysées and Arc de Triomphe area, in Paris. For more convenience, it is advisable to inquire directly on site or by phone before the visit at LES CAVES DE TAILLEVENT.
Are pets allowed in the establishment?
LES CAVES DE TAILLEVENT does not explicitly state its policy regarding pets. It is therefore advisable to inquire directly with the establishment LES CAVES DE TAILLEVENT to find out the conditions of acceptance.
Where can I find the menus?
The menus for the gift boxes are available on the detailed sheet of each box or directly on the website of Les Caves de Taillevent. You will find a unique selection among more than 1500 references of wines and spirits, with personalized advice from our sommeliers. Conditions may vary depending on the establishment, but you will enjoy an exceptional wine experience at Les Caves de Taillevent.
What are the hours of operation?
The opening hours of LES CAVES DE TAILLEVENT are available on their website or directly at the location. You can enjoy their collection of wines and spirits at the addresses in Paris 08 and Paris 16, in the Champs-Elysées and Arc de Triomphe neighborhoods, at the establishment LES CAVES DE TAILLEVENT.
Is there parking available near the establishment?
Les Caves de Taillevent are located in the Champs-Elysées and Arc de Triomphe area, where several parking options are available nearby. You can easily find a parking spot to fully enjoy your experience at Les Caves de Taillevent.
What are the delivery methods for gift boxes/vouchers?
The LES CAVES DE TAILLEVENT gift boxes are available for immediate delivery by email or by mail according to your preference. You can choose and customize your gift box according to your wishes, with secure payment directly at LES CAVES DE TAILLEVENT establishment.
Is postal delivery offered?
We offer postal delivery of our gift boxes. Delivery times and conditions vary depending on the chosen box. You can opt for immediate digital delivery or choose postal delivery when placing your order at Les Caves de Taillevent.
In addition to gift boxes, is it possible to order or have items delivered?
Les Caves de Taillevent offers only gift boxes and gift certificates for private tastings or selections of wines and spirits. Beneficiaries can book their dates directly with the establishment to enjoy their experience. Les Caves de Taillevent.
Is the gift box available in physical format?
Yes, the LES CAVES DE TAILLEVENT gift boxes are available in physical format. You can also choose a digital version for immediate delivery. The boxes can be customized to your liking at LES CAVES DE TAILLEVENT.
Is the box presented in a neat packaging?
The LES CAVES DE TAILLEVENT gift sets are presented in an elegant and careful packaging, reflecting the quality of our wine selections. Each set is carefully prepared to offer a pleasant and memorable unboxing experience, in line with the excellence we stand for at LES CAVES DE TAILLEVENT.
Is the gift box available in a digital format (e-gift box)?
Yes, you can offer a digital gift box from LES CAVES DE TAILLEVENT. Email delivery allows for immediate redemption, for a customized tasting or shopping experience at LES CAVES DE TAILLEVENT.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient during your order. The shipping costs vary according to the conditions of the establishment Les Caves de Taillevent.
Do you deliver gift boxes internationally?
The LES CAVES DE TAILLEVENT gift boxes are available for international delivery. Shipping costs and times vary depending on the destination, with immediate digital dispatch possible. You get the best rate directly from the LES CAVES DE TAILLEVENT establishment.
What are the delivery times for gift boxes by mail?
The delivery times for the gift sets by mail are 2 to 5 business days depending on the destination. The gift sets can also be sent immediately in digital version for quick use. Les Caves de Taillevent.
Is it possible to schedule a delivery date?
You can schedule the delivery date of your gift box during your order. The boxes are sent immediately in digital version, and you can choose and customize your box according to your wishes at Les Caves de Taillevent.
Is express delivery available?
The delivery of your gift box can be carried out immediately in digital version. You can choose and customize your gift box according to your wishes at LES CAVES DE TAILLEVENT.
How can I track my order?
You can track your order by logging into your account on the LES CAVES DE TAILLEVENT website. The recipient of your gift box can book their dates at the establishment and enjoy their experience. LES CAVES DE TAILLEVENT accompany you for a custom selection among more than 1500 references of wines and spirits.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. LES CAVES DE TAILLEVENT offers immediate digital delivery or mail delivery, with the possibility to personalize your gift box. You pay the best rate directly to the establishment LES CAVES DE TAILLEVENT.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is usually 3 to 5 business days. You will receive your gift box directly at the address indicated during your order at LES CAVES DE TAILLEVENT.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid. You can use it for a new reservation according to the conditions of the establishment Les Caves de Taillevent.
Can my gift box be extended if not used?
The extension of your gift box is possible according to the establishment's conditions. Les Caves de Taillevent invite you to discover their unique collection of wines and spirits for a tailored oenological experience.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. LES CAVES DE TAILLEVENT offer a unique selection of wines and spirits, with personalized advice from their sommeliers. You can enjoy this experience in our cellars located in Paris, on rue du Faubourg Saint-Honoré or avenue Victor Hugo.
Can I cancel my reservation made with a gift box?
Cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, in our establishment LES CAVES DE TAILLEVENT.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability and conditions of the establishment Les Caves de Taillevent.
Is there a cancellation period for gift box reservations?
The cancellation period for reservations made with a gift box depends on the conditions specified at the time of booking. Les Caves de Taillevent accompany you for a tailored experience, with over 1500 references of wines and spirits to discover.
Is it possible to reschedule without fees with a gift box?
Rescheduling a reservation made with a gift box is possible according to the conditions specified at the time of purchase at LES CAVES DE TAILLEVENT.
Can I convert my gift box into a gift card?
The gift sets from Les Caves de Taillevent cannot be converted into gift certificates. You can use them to book a tasting experience among more than 1500 references of wines and spirits, with the guidance of our sommeliers at Les Caves de Taillevent.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Les Caves de Taillevent offers special gift sets for events like Valentine's Day, Christmas, or weddings. You can discover our selection online to find the offer that suits the occasion you wish to celebrate with Les Caves de Taillevent.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
Les Caves de Taillevent offers gift boxes suitable for various occasions, such as birthdays, bachelorette or bachelor parties, or gatherings with friends. You can choose from a selection of wines and spirits to offer a unique wine tasting experience, with the possibility to customize your gift box according to your preferences at Les Caves de Taillevent.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift sets offered by Les Caves de Taillevent are official and guaranteed without intermediaries. You thus benefit from the best rate directly from the establishment, with secure payment and customization according to your wishes. Les Caves de Taillevent.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the LES CAVES DE TAILLEVENT gift boxes correspond to those offered by the establishment, with the possibility of booking dates directly with the establishment. The boxes can be customized upon request, offering a tailored experience at LES CAVES DE TAILLEVENT.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
LES CAVES DE TAILLEVENT offers a wide selection of wines and spirits, but the exchange of services depends on the availability and specific conditions of the establishment LES CAVES DE TAILLEVENT.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a gift box at Les Caves de Taillevent.
Is online payment secure?
Online payment on our website is secure to ensure the protection of your banking data. You thus benefit from a transaction with complete confidence at LES CAVES DE TAILLEVENT.
Is payment via group or shared payment possible?
Payment via group or shared pot is not currently available at LES CAVES DE TAILLEVENT. You can pay for your gift box by credit card, bank transfer, or PayPal according to the options offered during your order.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift sets are designed to offer a unique wine experience, but they are not specific to a single establishment. Each set allows you to enjoy a tasting or purchase from over 1500 references of wines and spirits, selected by our sommeliers at LES CAVES DE TAILLEVENT.
Is it possible to pay in installments?
Payment in installments is possible according to the order terms at LES CAVES DE TAILLEVENT.
Is the payment deducted immediately upon ordering?
The payment for your gift box order is debited immediately. This way, you benefit from an advantageous rate and an immediate digital delivery for a simplified shopping experience at Les Caves de Taillevent.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay for their gift box purchases by bank transfer or administrative mandate. LES CAVES DE TAILLEVENT offer secure and direct payment for all gift boxes.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments made on our site are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at LES CAVES DE TAILLEVENT.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account on the LES CAVES DE TAILLEVENT website. You will also find the specific terms related to your gift box purchases there.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your purchase by credit card, PayPal, Apple Pay, or Google Pay. LES CAVES DE TAILLEVENT thus offers you maximum flexibility for your payments.
Can I receive an invoice after my purchase?
Yes, an invoice will be sent to you by email after your purchase at Les Caves de Taillevent. You can also find it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. Les Caves de Taillevent accept these payment methods for your convenience.
Can a promotional code be used?
You can use a promotional code when placing your order at LES CAVES DE TAILLEVENT. Check its validity and usage in the terms and conditions.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift set, you can pay by credit card, PayPal, or bank transfer. The payment is secure and you benefit from the best rate directly from the establishment Les Caves de Taillevent.
Do you accept vacation checks?
Vacation vouchers are accepted according to the conditions of the establishment Les Caves de Taillevent.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order, which will then be included with the box. Les Caves de Taillevent allows you to customize your gift vouchers upon request.
Can we add options to your gift box offers?
The gift sets from Les Caves de Taillevent can be customized to your liking, with a choice from over 1500 references of wines and spirits. You can select and customize your gift set directly during your purchase, with immediate digital delivery. Les Caves de Taillevent.
Do you offer premium packaging for gift boxes sent by mail?
Les Caves de Taillevent offers premium packaging options for your gift sets sent by mail, to enhance them. You can customize your packaging directly during your online order, for an even more elegant gift.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark the special occasion. Les Caves de Taillevent offers customizable gift boxes upon request to suit your needs, such as a birthday or a wedding. Take advantage of this option to offer a unique experience at our establishment, Les Caves de Taillevent.
How do I request a refund for a gift box purchased online?
For a refund of your gift set, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase, at our establishment LES CAVES DE TAILLEVENT.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be sent to you subject to availability. Les Caves de Taillevent support you for a quick and effective solution.
Can partially used gift boxes be refunded?
Once partially used, LES CAVES DE TAILLEVENT gift boxes cannot be refunded. Beneficiaries can book their dates directly with the establishment to fully enjoy their experience.
Is it possible to exchange a gift box for another of equivalent or higher value?
You can exchange a gift box for another of equal or greater value, according to the purchase conditions. Les Caves de Taillevent offers a unique selection of wines and spirits for a custom exchange.
Does the right of withdrawal apply to the purchase of a gift box?
The gift sets from Les Caves de Taillevent are non-exchangeable and non-refundable, as they correspond to service provisions. The right of withdrawal therefore does not apply to their purchase, in accordance with the legislation in force at LES CAVES DE TAILLEVENT.
Can I cancel a gift box that has already been sent by email or mail?
Cancellation of a gift box already sent by email or mail is possible according to the conditions specified at the time of purchase at LES CAVES DE TAILLEVENT.
What should I do if the received box is damaged or contains an error?
If your gift box is damaged or contains an error, a photo of the issue allows us to process your request quickly according to the conditions of LES CAVES DE TAILLEVENT.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a LES CAVES DE TAILLEVENT gift set depends on the general terms of sale, available on the gift set description page. These terms specify the refund conditions in case of change of mind after purchase at LES CAVES DE TAILLEVENT.
What happens if the recipient couldn't use the gift box before its expiration date?
The LES CAVES DE TAILLEVENT gift set must be used before its expiration date. After this period, it can no longer be used, even if the beneficiary was unable to enjoy it. We invite you to check the validity conditions at the time of purchase to know the possible extension options at LES CAVES DE TAILLEVENT.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit can be issued according to the specific conditions of the establishment LES CAVES DE TAILLEVENT.
How can I redeem the cashback?
To use your gift box, you can book your dates directly with LES CAVES DE TAILLEVENT. The beneficiary can choose from over 1500 references of wines and spirits, with the assistance of our sommeliers for a custom selection at LES CAVES DE TAILLEVENT.
What is the processing time for a refund after I make a request?
The refund deadlines for a LES CAVES DE TAILLEVENT gift set depend on the purchase conditions. Refunds are possible according to the terms specified at the time of your order, at our establishment LES CAVES DE TAILLEVENT.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The gift sets from LES CAVES DE TAILLEVENT are neither exchangeable nor refundable. This policy applies to all purchases made at our establishment LES CAVES DE TAILLEVENT.
Are there any dates excluded for gift boxes?
Yes, some dates may be excluded for reservations made with a gift box. Check the available dates when making your reservation at LES CAVES DE TAILLEVENT.
Is booking with a gift box subject to availability?
Booking with a gift box at LES CAVES DE TAILLEVENT is subject to the establishment's availability. To fully enjoy your experience, it is recommended to book your dates as early as possible at LES CAVES DE TAILLEVENT.
I've lost my password to log into my account, what can I do?
To reset your password, click on the 'Forgot Password' link on the login page. You will receive an email to create a new password at LES CAVES DE TAILLEVENT.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box at LES CAVES DE TAILLEVENT, have your gift box number ready. This number is required to validate your reservation at LES CAVES DE TAILLEVENT.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the establishment Les Caves de Taillevent.
Can I use my gift box on holidays?
The use of your gift box at LES CAVES DE TAILLEVENT is possible according to the establishment's availability. LES CAVES DE TAILLEVENT are open every day, including holidays, except for exceptions mentioned on their website. LES CAVES DE TAILLEVENT.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. The beneficiary can choose their dates based on the available slots at Les Caves de Taillevent.
Can I book online with my gift voucher?
Booking with a gift box is done directly with the establishment Les Caves de Taillevent, which offers a unique selection among more than 1500 references of wines and spirits. The recipient of the gift box can enjoy this service by choosing their dates according to the availability of Les Caves de Taillevent.
Can I make a reservation by phone with my gift box?
Reservation by phone with your gift box is possible depending on availability. You can enjoy one of the world's most beautiful wine collections at Les Caves de Taillevent.
Can I make a reservation by email with my gift box?
Email reservation is possible with your gift set at LES CAVES DE TAILLEVENT. You can choose and customize your gift set according to your wishes and enjoy a unique selection from over 1500 references of wines and spirits, with the assistance of our sommeliers. LES CAVES DE TAILLEVENT.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the establishment's conditions. Les Caves de Taillevent offer a wide selection of wines and spirits to help you choose a box that suits your preferences. Les Caves de Taillevent.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher. Any additional charges or options are at your expense. You can choose from over 1500 references of wines and spirits for your tasting at Les Caves de Taillevent.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary indicated at the time of purchase. It can be customized upon request to match your preferences, at Les Caves de Taillevent.
Can my gift box be used all at once?
Your gift box can be used in a single visit for a tasting or a purchase from our selection of wines and spirits. You can book your dates directly with our establishment Les Caves de Taillevent.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid in our two Parisian establishments, located on Rue du Faubourg Saint-Honoré and Rue Victor Hugo. You can thus choose the location that suits you best to enjoy your oenological experience at Les Caves de Taillevent.
Is my gift box valid in only one establishment?
Your gift box is valid for a tasting or purchase among more than 1500 references of wines and spirits at LES CAVES DE TAILLEVENT, in Paris. You can book your dates directly with the establishment LES CAVES DE TAILLEVENT.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your experience is possible depending on availability and the specific conditions of the establishment Les Caves de Taillevent.
Can someone else use my gift box?
The gift set you have received is personalized and reserved for your exclusive use. You can customize it and use it to discover our unique selection of wines and spirits among more than 1500 references at Les Caves de Taillevent.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box according to the establishment's conditions. Les Caves de Taillevent offers a unique selection of over 1500 references of wines and spirits, with sommeliers to advise you.
Is an ID required upon arrival when using a gift box?
When using your gift box, a piece of ID may be requested upon your arrival at Les Caves de Taillevent.
Do you accept pets?
The presence of pets depends on the conditions of the chosen establishment. To fully enjoy your experience at Les Caves de Taillevent, we recommend verifying this information directly with the establishment LES CAVES DE TAILLEVENT.
How do I proceed with reserving my gift voucher?
To use your gift voucher at Les Caves de Taillevent, log in to your account and follow the instructions to book your tasting dates. The recipient can choose from over 1500 references of wines and spirits, with the assistance of our sommeliers for a custom selection, at our establishment Les Caves de Taillevent.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift set at Les Caves de Taillevent. You can place an order as a guest, directly on our official website.
Is my gift card divisible? Can I use it multiple times?
Your gift voucher can be used in several installments, depending on availability and reservation conditions at Les Caves de Taillevent.
What are the check-in and check-out times?
The arrival and departure times for your experience at Les Caves de Taillevent are specified upon booking. You will be able to choose the dates that suit you best to fully enjoy your gift box at Les Caves de Taillevent.
What services are included in a gift certificate?
The services included in a LES CAVES DE TAILLEVENT gift certificate allow the recipient to choose from over 1500 references of wines and spirits, with the assistance of our sommeliers for a custom selection. The recipient can reserve their dates at the establishment and enjoy their tasting experience according to the conditions specified at the time of purchase, at our establishment LES CAVES DE TAILLEVENT.
What is the difference between a gift box and a free amount voucher?
A gift box from Les Caves de Taillevent allows you to choose from a selection of predefined experiences, while an open amount voucher gives you the freedom to pay for a service up to the amount you have chosen, among more than 1500 references of wines and spirits.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are available on our website. We advise you to read them carefully before proceeding with your purchase at Les Caves de Taillevent.
How do I use a gift box during booking?
To use your gift box, simply mention your unique code when booking with the chosen establishment. The recipient can book their dates directly and enjoy the offered experience. Les Caves de Taillevent offers a custom selection from over 1500 references of wines and spirits, with personalized advice from their sommeliers.
Can the gift box be transferred to a third party?
The LES CAVES DE TAILLEVENT gift box can be given to a third party. Simply indicate this during the order or customize the box according to your wishes. The recipient can then book their dates at LES CAVES DE TAILLEVENT establishment.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a LES CAVES DE TAILLEVENT gift box depends on the specific conditions of the establishment. Beneficiaries can book their dates directly with the establishment to enjoy their oenological experience.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of LES CAVES DE TAILLEVENT.
What is the validity period of a gift box?
The gift sets from Les Caves de Taillevent are valid for 1 year from the date of purchase, offering flexibility to plan a tasting or purchase among more than 1500 references of wines and spirits. This validity period allows you to fully enjoy the unique experience offered by Les Caves de Taillevent.
Are children allowed?
LES CAVES DE TAILLEVENT is a place dedicated to wine and spirits tasting and sales, located in the Champs-Elysées district in Paris. While the establishment is primarily aimed at adults, children are tolerated, provided they respect the setting and atmosphere of the place. LES CAVES DE TAILLEVENT.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the recipient does not spend the entire value of the gift box, the remaining balance is lost. In case of exceeding the value, an additional payment is required, according to the conditions of LES CAVES DE TAILLEVENT establishment.
Is the spa access private?
Access to the spa is subject to the reservation conditions of our establishment LES CAVES DE TAILLEVENT. These conditions are specified at the time of the gift box purchase.
What types of gift boxes do you offer?
We offer gift vouchers and gift boxes for private tastings and selections of wines and spirits, with over 1500 references available. The boxes are customizable and allow the lucky recipient to book their dates at the establishment. LES CAVES DE TAILLEVENT accompanies you for a bespoke selection among the great classics, great crus, atypical wines and rising stars, with secure payment and immediate digital dispatch, directly from our official store LES CAVES DE TAILLEVENT.